We usually do not prefer to stay here, as in the past the staff is quite snobbish. We prefer to stay at the park hyatt Sydney (same price as westin, with hyatt points), or the Sheraton Sydney (as they are a lot nicer to platinum guests and upgrades us every time. Sheraton also have a nicer lounge)
But this time, the price was even cheaper than the Sheraton Sydney.
cost: $110 + 5000 spg points for cheapest room. (compared to $400 cash relatively cheap for westin Sydney for this period)
At check in, we were automatically upgraded to the executive suite, without us even mentioning anything about it…. In the past, even to get just a normal simple better room (not suite), people had to fight for it. Even if they had rooms or suites available, they did not upgrade us in the past.
This hotel had a “reputation” with frequent fliers (FT) that is not as status friendly as the Sheraton. To be fair, westin Sydney have fewer suites, and is usually more busy, so getting a suite upgrade here is extremely rare.
Westin lounge is basic, with full service where they will bring you your drinks.
Sheraton Sydney lounge is MUCH better (see later post)
BED: 8/10 very comfy
bathroom: 9/10. the suite water pressure and view from the bathroom is very good
space: quite big considering westin brand
service: this time is quite good. luggage service was fast, check in fast and efficient.
maybe they got a new management?? !